On May 19, 2022, Carl, a Chinese customer, had a transportation problem. In January 2022, he sent a batch of goods from China to an overseas warehouse in Poland. When the goods arrived at the Polish warehouse, the goods were checked for abnormality and had to be returned to China for maintenance. However, returning goods from Poland to China requires a local company in Poland and the corresponding tax number of the company. The customer could not provide any of these essential elements. The customer searched for a month in the Chinese logistics market and could not find a solution that could solve the transportation problem for him. Later, he found our company.
The customer was received by Andy, the business manager of our company. He learned from the communication with the customer that Poland is just an overseas warehouse and cannot provide the export company name and tax number, so it cannot be declared for export in Poland. After Andy communicated with the customer, he began to formulate a transportation plan. First, he sent an email to the Polish cooperative d transportation agent, and informed the agent of the truth. There was no company name, and the one-day waiting ushered in a blow. The Polish agent informed that if there is no Polish local company name , the goods cannot be exported in Poland.
Such bad news did not defeat Andy's confidence. He remembered that he had promised the customer yesterday that he would help him transport the goods from Poland to China. Andy began to contact the Polish customers he had worked with, and sent them emails one by one, asking if they would like to borrow the company name. Things turned around the day after the email was sent, and several customers agreed to borrow their company name. Company name to help Andy get through this difficult time.
To solve the problem of no company name in Poland, Andy began to contact Polish transport agents to help them book the space, arrange for drivers to go to the warehouse to pick up the goods, and replace the unqualified pallets provided by the warehouse. This shipment was shipped from June 2, 2022 Shipped to China from Poland and delivered to customer Carl's warehouse on July 18, 2022.
